Shipping Policy
Effective Date: January 17, 2025
At Glimmergemr, we are committed to providing a smooth and timely shipping experience. This Shipping Policy outlines our shipping procedures, delivery times, and associated fees. By placing an order on our website, you agree to the terms outlined in this policy.
1. Shipping Methods and Delivery Times
We offer several shipping methods to meet your needs. Delivery times depend on your location and the shipping method chosen. Below is an estimate of the shipping times for standard orders:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: 7-21 business days (depending on destination)
Please note that these are estimates, and actual delivery times may vary based on the carrier, weather conditions, and other factors beyond our control.
2. Shipping Charges
Shipping charges are calculated at checkout based on your delivery address and the shipping method you select. We offer free standard shipping on orders over $50 within the United States. Shipping fees for expedited and international orders will be displayed at checkout.
3. Order Processing
Once you place an order, it will be processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email with tracking information once your order has shipped.
4. Shipping Restrictions
We currently ship to addresses within the United States and select international locations. Please note that shipping to certain areas may be unavailable due to carrier restrictions or other factors.
For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are imposed by the destination country and are not included in the cost of shipping.
5. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track the progress of your shipment. You can use the tracking number to check the status of your delivery directly on the carrier’s website.
6. Shipping Delays
While we strive to ship all orders on time, there may be unforeseen delays in shipping due to factors such as carrier delays, weather conditions, or high demand during peak seasons. We will notify you if your order is delayed, and we will do our best to resolve any issues as quickly as possible.
7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately at info@glimmergemr.com. We will assist you in filing a claim with the carrier and either resend your order or issue a refund, depending on the circumstances.
8. Address Accuracy
It is important that the shipping address you provide is accurate. Please double-check the address information before confirming your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.
9. P.O. Boxes and APO/FPO Addresses
We are able to ship to P.O. Boxes and APO/FPO addresses for domestic orders. However, certain carriers may have restrictions on shipping to these addresses, which may result in extended delivery times.
10. Returns and Exchanges
If you wish to return or exchange an item, please refer to our Refund and Returns Policy for more details. You can initiate a return or exchange by contacting us at info@glimmergemr.com.
For more details, visit: Shipping Policy
If you have any further questions, feel free to contact us at:
Email: info@glimmergemr.com
Hotline: 325-949-3201
Address: 3558 Shadyhill Dr, San Angelo, Texas (TX)
