Refund and Returns Policy

Effective Date: December 7, 2024

At GlimmerGemr, we want you to be fully satisfied with your purchase. If you are not satisfied, we offer a clear and easy process for returns and refunds.

1. Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, the product must be:

  • Unused and in its original packaging.
  • In the same condition as you received it.

2. Non-Returnable Items

  • Custom or personalized jewelry.
  • Items marked as final sale or clearance.

3. Refunds

Once we receive the returned item, we will inspect it. If the return is approved, we will issue a refund to the original payment method within 7-10 business days.

4. Shipping Costs

Shipping fees are non-refundable unless the return is due to an error on our part, such as incorrect or damaged items. Return shipping costs are the responsibility of the customer.

5. Exchanges

If you would like to exchange an item for a different size or style, please contact us within 30 days of receiving your order.

6. Return Instructions

To initiate a return, please contact us at info@glimmergemr.com with your order number, and we will provide instructions and the return address.

7. Contact Us

For more information about returns and refunds, please reach out to us:

  • Hotline: 325-949-3201
  • Email: info@glimmergemr.com
  • Address: 3558 Shadyhill Dr, San Angelo, Texas (TX)